Introducing PowerTrust™: Revolutionising Healthcare IT for Greater Efficiency

In today's healthcare landscape, technology should be an invisible ally rather than a constant distraction. Yet many NHS Trusts find themselves battling with fragmented IT systems that consume precious resources and divert attention from what truly matters—patient care. The most effective IT systems in healthcare are the ones you don't notice. They work silently in the background, never interrupting critical care moments. That's the philosophy behind PowerTrust™, our fully managed IT solution specifically engineered for the unique demands of healthcare organisations. PowerTrust™ transforms your IT infrastructure by: Streamlining operations and eliminating redundancy Reducing costs through intelligent data management Freeing your team to focus on exceptional patient care As a trusted Dell Titanium Partner with industry-leading satisfaction scores (90% CSAT and 60 NPS), we've designed PowerTrust™ to address the specific challenges facing the UK healthcare system. Six Pillars of PowerTrust™ 1. Boring Brilliance | Unshakeable Operations In healthcare, "boring" IT is brilliant IT - quietly reliable and invisibly efficient. PowerTrust™'s cloud-native design integrated with Dell Apex's consumption-based infrastructure ensures backup windows never collide with critical care windows. NHS Trusts using our managed service report 80% fewer unplanned backup-related incidents, with 99.999% backup reliability. 2. Reliable As Sunrise | Uninterrupted Care Hybrid NHS estates constantly evolve, with growing datasets and pressure from new digital services like virtual wards and AI diagnostics. The APEX SaaS platform scales instantly to meet demand, with policy-driven automation and infinite retention options. Synapse handles the complexity, from onboarding and workload tiering to lifecycle retention planning, ensuring your infrastructure adapts with zero re-architecting needed. 3. Foundations For Fearless Growth | Scale Without Limits Trusts waste millions annually storing multiple copies of the same data across siloed platforms. PowerTrust™'s global deduplication and WAN optimisation reduce storage volumes by up to 4x, while our pay-as-you-go model means you only pay for what you actually use. One of our customers was able to decommission an obsolete tech stack worth 7 figures. 4. Extraordinary Efficiency | Financial Freedom With the NHS under constant budgetary pressure, PowerTrust™ offloads time-consuming tasks like backup validation, patching, and DR testing. Our managed solution eliminates reliance on in-house scripting and clunky legacy tooling. One NHS Trust reported saving over 40 internal hours/month through intelligent backup policy and automation, freeing capacity for higher-value projects like EPR enhancements. 5. Bulletproof Compliance | Trust Without Question Data breaches and non-compliance can devastate patient trust. PowerTrust™ includes immutable backup storage, granular access control, accelerated recovery, and malicious file scanning—all aligned with NHS data protection standards. Our compliance-as-a-service overlay provides templated audit responses and quarterly compliance posture reviews, reducing compliance preparation time by up to 60%. 6. Dependable As Gravity | Care Without Compromise When disaster strikes, systems must be back up before patient care is compromised. Traditional solutions often exceed 12-24 hours for full restores. Our hybrid solution enables <15 min RTOs and sub-hour RPOs. Synapse conducts annual full DR rehearsals, co-creates runbooks tailored to each Trust's critical applications, and provides real-time support during real events, improving clinical system restore times by up to 10x. The Synapse360 Experience Our commitment to excellence extends beyond our technology. The Synapse360 Customer Experience team becomes an extension of your organisation: Dedicated support from onboarding through live service Regular monthly service reviews and quarterly business reviews Proactive environment monitoring and risk mitigation Scheduled testing tailored to your specific requirements This wraparound care ensures consistency at every touchpoint, maximising the value of your IT investment while minimising the burden on your team. The UK's healthcare system needs IT that works as hard as its people. PowerTrust™ removes the inefficiency, complexity, and outdated technologies that are holding you back. If you're a healthcare organisation ready to scale seamlessly, improve security, and cut costs, PowerTrust™ is for you. Let us handle your IT, so you can focus on what you do best: saving lives.

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