Storage as a Service UK | Managed Storage Solutions

Q: What's included in Storage as a Service?

Storage as a Service includes storage hardware or cloud storage platforms, UK data centre hosting for private storage, network connectivity, monitoring and management tools, 24/7 automated monitoring with P1 emergency response, proactive capacity management, performance optimisation, regular health checks, backup target storage, business reviews, business hours support, on-call emergency response, vendor escalation management, and technical account support.

Q: What's the cost model?

The service uses consumption-based pricing. Private cloud storage is typically priced per TB per month with performance tier pricing. Public cloud storage uses pass-through hyperscaler pricing with a management fee for optimisation. Hybrid storage combines both models. The approach is operational expense based, with no large upfront capital investment.

Q: How quickly can storage be provisioned?

Private cloud additional capacity can usually be provisioned in hours to days, while a new storage platform may take 2 to 4 weeks due to hardware procurement. Public cloud additional capacity can be provisioned in minutes, and new storage services are often available the same day.

Q: What about backup storage?

Backup storage is included when used for recovery. It can include protected and isolated backup target storage, retention-locked storage for cyber recovery, proactive capacity management, and 24/7 monitoring.

Q: Can storage move between private and public cloud?

Yes. Synapse supports data mobility across private and public cloud environments using storage tiering and lifecycle policies. This allows active, warm, and cold data to move to the most appropriate storage tier based on access patterns, performance needs, and cost.

Q: What about storage for AI workloads?

Synapse provides storage options for AI workloads including high-throughput training data storage, low-latency inference storage, object storage for datasets, and sovereignty-controlled storage for regulated AI use cases across public cloud, private cloud, and hybrid environments.

Q: How does this integrate with Adaptive Cloud?

Storage as a Service is part of Adaptive Cloud. Organisations often start with a storage requirement and then expand into broader outcomes such as cost control, recovery confidence, sovereign infrastructure, and full private or public cloud infrastructure management.

Capacity That Scales

Storage as a Service

We manage enterprise storage across private cloud, public cloud, and hybrid infrastructure. delivering scalable capacity, predictable performance, and continuous optimisation.

Dell Titanium Partner. Owned UK data centres. Microsoft Solutions Partner.

Part of Adaptive Cloud, our managed service for Cloud 3.0 infrastructure.

Discuss Your Storage Needs

Storage Challenges

WHEN STORAGE BECOMES THE BLOCKER

Storage isn't just capacity. It's performance, cost, resilience, and placement. All of which affect your applications and business.

Explore more about the common storage challenges and cloud 3.0 reality...

Common storage challenges:

Capacity exhausted: Running out of space, emergency procurement
Performance bottlenecks: Applications slow, storage can't keep up
Cost unpredictable: Over-provisioned or surprise overruns
Recovery uncertain: Backup storage exists, recovery not tested
Placement unclear: Where should data live? Private cloud? Public cloud? Hybrid?

The Cloud 3.0 reality:

Storage spans multiple platforms. Data grows continuously. Requirements change. Static storage decisions create problems.

As part of Adaptive Cloud, we manage storage across platforms. optimising capacity, performance, and cost as needs change.

HOW SYNAPSE DELIVERS STORAGE AS A SERVICE

Storage Infrastructure + Continuous Management

Storage as a Service isn't just provisioning capacity. It's ongoing accountability for performance, cost, and resilience.

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HOW SYNAPSE DELIVERS STORAGE AS A SERVICE

1. Storage Infrastructure Options

We provide enterprise storage across multiple platforms.

Including...

Infrastructure options:

Private Cloud Storage:

Dell PowerStore, PowerFlex, PowerMax
Dedicated hardware in UK data centres
Predictable performance (no "noisy neighbour")
Tier 3 certified facilities

Public Cloud Storage:

Azure Blob Storage, Azure Files, Azure NetApp Files
AWS S3, EBS, EFS, FSx
Elastic capacity, global reach
Pay-per-use model

Hybrid Storage:

Data spanning private and public
Tiering policies (move cold data to cheaper storage based on access patterns)
Seamless data mobility
Unified management

Why infrastructure choice matters:

Different workloads have different storage needs. Right-sized storage, right platform.

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HOW SYNAPSE DELIVERS STORAGE AS A SERVICE

2. Performance Management

We ensure storage delivers the performance your applications need.

Find out what's included and why this matters...

What's included:

Performance monitoring and optimisation
IOPS and throughput guarantees (private cloud)
Latency monitoring
Bottleneck identification and resolution
Capacity planning before exhaustion

Why this matters:

Storage performance affects application performance. We monitor continuously and optimise proactively.

Performance commitments:

For private cloud storage. Public cloud performance optimised within platform constraints.

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HOW SYNAPSE DELIVERS STORAGE AS A SERVICE

3. Cost Optimisation

We manage storage costs through rightsizing, tiering, and placement optimisation.

Explore what's included and why this matters...

What's included:

Capacity utilisation tracking
Storage tiering (move cold data to cheaper storage automatically)
Storage optimisation reduces capacity needs by removing duplicates
Workload placement analysis (private cloud vs public cloud)
Cost forecasting and tracking

Why this matters:

Storage costs grow faster than most organisations expect. Over-provisioning wastes money. Under-provisioning creates emergencies.

Typical outcomes:

Organisations achieve 20-30% storage cost reduction through optimisation and tiering.

See Cost Control for complete cost optimisation approach.

HOW SYNAPSE DELIVERS STORAGE AS A SERVICE

4. Storage for Recovery

We ensure storage infrastructure supports backup, DR, and cyber recovery.

Explore more about what's included and why this matters...

What's included:

Backup target storage (protected, isolated)
DR storage at secondary sites
Cyber recovery storage (retention-locked)
Storage replication for DR
Recovery testing with storage validation

Why this matters:

Recovery capabilities depend on storage infrastructure. Backup storage must be protected. DR storage must be available when needed.

See Recovery Confidence for complete recovery approach.

DELL STORAGE PARTNERSHIP

Synapse is a Dell Titanium Partner for Enterprise Storage. The highest UK partnership tier.

Dell Storage Expertise:

PowerStore Family: Modern block, file, and VMware storage. NVMe performance. Container-ready.

PowerFlex (VxFlex): Software-defined storage. Hyperconverged infrastructure. Extreme scalability.

PowerMax: Mission-critical workloads. Sub-millisecond latency. End-to-end NVMe.

PowerScale (Isilon): Unstructured data at scale. File storage. AI/ML data lakes.

Data Domain: Backup and archive storage. Storage optimisation. Cyber recovery vault.

Why Dell storage:

Proven enterprise reliability
Performance guarantees
Wide range (entry to mission-critical)
Titanium partner pricing and support

Right Data, Right Storage, Right Platform

STORAGE ACROSS PRIVATE AND PUBLIC CLOUD

Smarter Storage Across Clouds

Most organisations need storage across multiple platforms.

The challenge:
Data is often stored once and left unchanged — even as access patterns, performance needs, and costs evolve.

A common scenario:

Year 1: Active data is stored in high-performance private cloud storage.
Year 2: The data is rarely accessed but remains on premium storage.
Result: Organisations continue paying high-performance prices when tiering could reduce costs by up to 70%.

Read about how adaptive cloud fixes this...

The Adaptive Cloud Approach

At Synapse, storage isn’t “set and forget.” We continuously optimise storage placement through intelligent tiering.

Active production data → High-performance private cloud storage
Warm data (occasional access) → Private cloud capacity tier
Cold or archive data → Public cloud archive storage
Backup data → Protected, isolated storage
Disaster recovery replicas → Secondary site storage
AI training datasets → Public cloud or high-performance private cloud

This is storage optimisation, not static provisioning.

See Cost Control for our storage cost optimisation methodology.

STORAGE FOR AI INITIATIVES

Data Accessibility for AI Workloads

Training Data:

• Large datasets (TB to PB scale)
• High-throughput access
• Parallel I/O performance

Model Storage:

• Version control
• Model registry
• Inference serving

Results Storage:

• Output data capture
• Analysis and visualisation
• Long-term retention

STORAGE FOR AI INIATIVES

Data Accessibility for AI Workloads - AI initiatives require accessible, performant data storage.

Where AI data typically lives:

Public Cloud AI storage:

Azure Blob Storage with Azure AI
AWS S3 with SageMaker
Elastic capacity, managed service

Private Cloud AI storage:

High-performance file storage
GPU-attached storage
Sovereignty-controlled data

Hybrid AI storage:

Training in public cloud
Inference on-premise
Data governance maintained

See AI Infrastructure Readiness for AI infrastructure readiness assessment.

STORAGE SOVEREIGNTY

Where Data Lives Matters

Storage location determines data sovereignty and compliance.

Storage replication and sovereignty: DR storage must also comply with sovereignty requirements. We ensure backup and DR storage placement meets compliance needs.

See Sovereign Infrastructure for complete sovereignty approach.

See our storage locations and options...

UK Storage:

Private cloud in UK data centres
Public cloud UK regions (Azure UK South/West, AWS London)
GDPR compliance baseline

Crown Dependency Storage:

Owned Tier 3 data centres (Isle of Man, Jersey, Guernsey)
Jurisdictional flexibility beyond UK/EU
Specific sovereignty for specific requirements

Hybrid Sovereignty:

Sensitive data in UK/Crown Dependencies
Less sensitive data in public cloud UK regions
Infrastructure controls enforcing placement

WHY SYNAPSE FOR STORAGE

Storage Expertise + Outcome Accountability

Why organisations choose Synapse for storage:

Dell Titanium Partner: Top UK Dell storage partner. Full portfolio expertise (PowerStore, PowerFlex, PowerMax, PowerScale, Data Domain). Competitive pricing. Priority support.

Owned UK + Crown Dependency Infrastructure: Tier 3 data centres with Dell enterprise storage. Sovereignty options. Carrier-grade connectivity (2ms Manchester, 3ms London).

Not Locked Into One Platform: We manage storage across private cloud, public cloud, and hybrid. Optimise placement based on requirements and economics, not platform preference.

Outcome Accountability: We don't just provision storage. we own accountability for performance, cost, and availability over time.

Microsoft Solutions Partner: Azure storage expertise complements Dell storage. Hybrid storage infrastructures. Seamless connectivity.

why synapse for storage

Storage Expertise + Outcome Accountability

‍Service Model:

Dedicated account manager
24/7 automated monitoring with P1 emergency response
Proactive capacity management
Regular optimisation reviews
NPS +66, CSAT 4.5/5

Proven Results:

Critical infrastructure: 99.999% storage availability maintained
Regulated industries: Zero compliance findings on storage sovereignty

Synapse CLIENTS

Trusted By

‍What you need to know

Storage-as-a-Service FAQ's

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What's included in Storage as a Service?

Infrastructure:

Storage hardware/platform (Dell or public cloud)
UK data centre hosting (for private storage)
Network connectivity
Monitoring and management tools

Service:

24/7 automated monitoring with P1 emergency response
Proactive capacity management
Performance optimisation
Regular health checks
Backup target storage
Regular business reviews

Support:

Business hours support (9-5 Mon-Fri)
P1 emergency on-call response
Vendor escalation management
Technical account support

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What's the cost model?

Consumption-based pricing:

Pay for what you use, not what you provision.

Private Cloud storage:

Per TB per month
Performance tier pricing (high-performance vs capacity)
Predictable, no surprise overages

Public Cloud storage:

Pass-through public cloud pricing
Management fee for optimisation
Reserved capacity where economics favour it

Hybrid storage:

Combination of private and public pricing
Tiering optimises costs automatically

No large upfront capital:

Operational expense (OpEx) model, not capital expense (CapEx).

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How quickly can storage be provisioned?

Private Cloud storage:

Additional capacity: Hours to days
New storage platform: 2-4 weeks (hardware procurement)

Public Cloud storage:

Additional capacity: Minutes
New storage service: Same day

Emergency capacity:

We maintain headroom in private cloud for rapid expansion. Public cloud provides instant elasticity.

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What about backup storage?

Backup storage is part of Storage as a Service when used for recovery.

Backup target storage:

Protected, isolated storage for backup data
Retention-locked for cyber recovery
Capacity managed proactively
Monitored 24/7

See Backup & Recovery for complete backup approach.

See Cyber Recovery for cyber recovery storage.

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Can storage move between private and public cloud?

Yes. data mobility is critical for Cloud 3.0.

Storage tiering example:

Active data: Private cloud high-performance storage
Warm data: Private cloud capacity storage
Cold data: Public cloud archive tier (70% cheaper)

Data lifecycle management:

Automated policies move data to appropriate storage tier based on access patterns.

This is continuous storage optimisation, not manual data movement.

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What about storage for AI workloads?

AI workloads have specific storage requirements.

We provide:

High-throughput storage for training data
Low-latency storage for inference
Object storage for datasets
Storage sovereignty for AI data

Platform options:

Public cloud: Azure Blob, AWS S3 (elastic, managed)
Private cloud: PowerScale, PowerFlex (performance, sovereignty)
Hybrid: Training in cloud, inference on-premise

See AI Infrastructure Readiness for AI infrastructure planning.

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How does this integrate with Adaptive Cloud?

Storage as a Service is an entry point into Adaptive Cloud.

Many organisations start here because:

Running out of storage capacity
Storage performance issues
Storage costs rising unpredictably
Need storage for backup/DR

Natural expansion:

Start: Storage infrastructure managed

Expand to:

Cost Control: Optimise storage costs through tiering and placement
Recovery Confidence: Storage for backup, DR, cyber recovery
Sovereign Infrastructure: Storage sovereignty assured
Private Cloud or Public Cloud: Complete infrastructure management

This is Adaptive Cloud:

Start with infrastructure need. Expand to outcomes. Full infrastructure accountability over time.

Start With Storage

Don't let storage capacity, performance, or costs become the blocker.We manage enterprise storage across private cloud, public cloud, and hybrid. Delivering the capacity, performance,and optimisation your applications need.

Discuss Your Storage Needs

WHERE TECHNOLOGY MEETS POSSIBILITY